Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Customer Service Administrator

Why not choose 2024 to start a new career, with a fast growing organisation who promotes a great work life balance, and values your contribution daily.

We are looking to recruit a full-time customer service administrator, to join our friendly finance team base in Preston.

This will be a varied role including inbound/outbound calling, and a variety of administration tasks.

This is not a sales based role.

As a customer service administrator, you will need to be dedicated and self-motivated, with the ability to work on your own initiative.

You will have a real passion for helping a business grow and providing the best customer service Possible, to both internal and external customers.

You will need to be driven and have a real desire for customer resolution.

You will be joining a great team, with a great culture.

What's on offer:

  • A great team working environment

  • Fruit deliveries twice weekly

  • Monthly & quarterly awards ceremonies

  • Family-friendly policies

  • Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme

  • Workplace Nursery Scheme

  • 30 day's annual leave (inclusive of public holidays) increasing by 1 day per each year of service up to 5 years

  • Lancashire MIND well-being coaching sessions

  • Annual Profit Share

  • Quarterly lunch clubs

Your Role will involve:

  • Making outbound calls to candidates

  • Communicating with different stakeholders

  • Sending emails to candidates and consultants

  • Helping and supporting client with queries and referrals

  • Assist with the compliance process, ensuring all relevant information is kept updated

  • Data Collection

  • Record Keeping on the companies CRM system

  • Dealing with account enquiries

  • Candidate and client contact via all communication channels

What you will to bring to the role:

  • Effective communication skills, both written and verbal

  • A good positive can do attitude

  • Good organisation skills and time management skills

  • Excellent attention to detail

  • Ability to prioritise workload