Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Deputy Accommodation Manager (Student Living)

Deputy Accommodation Manager

The West End, WC1

Student Living

35 Hours

3 Months Temp to Perm


One of London's most prominent housing associations is recruiting for a Deputy Accommodation Manager to support with the day-to-day running of their student accommodation service in The West End.

The Service

This Deputy Accommodation Manager post is based in a 290 room Student Accommodation Service in The West End (WC1B).

The Role

The focus of this Deputy Accommodation Manager role is to support the Accommodation Manager to provide excellent accommodation services to customers in line with our service standards, operational plan and contractual obligations.

This will include the following tasks and responsibilities:

  • Assist in building the annual site budget, maintaining accurate financial records including accruals/forecasting and complying with financial procedures.

  • Assist in maximing income by taking prompt action to manage rent arrears

  • Assist in maximising occupancy levels by applying the voids and allocations process effectively

  • Provide sector leading customer service by ensuring we pro-actively manage the needs of our diverse residents throughout their stay

  • Support the Accommodation Manager to deliver the ‘Summer Lets' by managing departures effectively, promoting ‘over stayer' opportunities/incentives, prompt preparation of accommodation for new arrivals including group bookings, facilitating the reinvestment programme and contribute to delivering local marketing strategies to generate income and maximise occupancy.

  • Support the Accommodation Manager to provide a safe environment for staff, residents, contractors and partners.

  • Assist in the development of planned, cyclical and major works.

  • Assist in maintaining compliance records for the site by working with Asset Services covering gas, electrical, portable testing, water hygiene, asbestos, lifts, fire risk assessments and health and safety inspections.

  • Provide a comprehensive tenancy management service balancing support, enforcement and engagement.

The Candidate

To be considered for these roles, previous experience within the management of Student Living will be beneficial, as will the below skills and experience:

  • Knowledge of housing legislation and requirements for housing in multiple occupation

  • Understanding of property and housing management key principles

  • Understanding of health & safety and compliance in a residential setting

  • Knowledge of the ANUK framework for landlords managing accommodation

  • Knowledge of equality and diversity good practice

  • Knowledge of IT systems used such as HOTEC, Microsoft Dynamics CRM, Orchard, etc.

  • Data inputting and validation

  • Data collation and analysis

  • Microsoft (Word, Excel, Powerpoint, Outlook, CRM Dynamics)

The Contract

This Deputy Accommodation Manager role is on an initial 3 month contract with the view to becoming permanent beyond this.

The role worked 35 hours per week, 9-5, Monday to Friday.

How to Apply

To apply for this Deputy Accommodation Manager role, please email a copy of your CV to lee .

mcmillan @ servicecare .


uk or call on 01772 208 966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!