Service Care Solutions Ltd
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Security Officer

Service Care Solutions are looking for Security Officers to work within the Police Force on a 12-month contract.

Location: Liverpool

Job role/responsibilities:
To provide a visible security services provision, initial visitor contacts services and out-of-hours reception services to various force locations ensuring that unauthorised persons do not gain access to the site, whilst maintaining a helpful and welcoming service to all authorised persons and callers.



  • Provide high visibility security services for the site by means of access control equipment, checking the ID of all persons and vehicles entering the site and issuing the appropriate visitor passes when necessary, maintaining appropriate record keeping.

  • Ensure that the appropriate security measures are in place in accordance with the response level requirements for the threat level identified.

    When required, conduct vehicle searches in accordance with training and appropriate to the circumstances.

    Conduct hourly camera sweeps of the perimeter and undertake patrols of the perimeter and the building interiors at the agreed frequencies.

  • Manage the CCTV system in accordance with protocols set out for its use under the Data Protection Act.

  • Respond to all alarms in an appropriate manner, ensuring that the security of premises is maintained, and the appropriate assistance is provided to anyone attending the site in response to an alarm.

    Fulfil the roles detailed in the Emergency Procedures for the post.

    Take responsibility for the Gatehouse safe and recording any issues and receipts of its contents to the nominated Authorised Departmental Officers, which may include specialist equipment store key, A.R.V.

    main armoury keys, matrix disruption taser keys, departmental (x 4) C.S.

    spray, tracker, airwave cabinets keys, vehicle fast tags, airwave radios, force training establishments keys, crime exhibits.

  • Provide consistent and co-ordinated visitor contact/reception services for all visitors to the site, ensuring that customers are dealt with appropriately and the requirements and procedures of the Force are adhered to.

  • Ensure that requests/bookings for visitor'sparking are handled appropriately and in a timely manner.

  • Undertake various associated duties, such as the issue of keys to authorised personnel and packages.


Knowledge/Experience:



  • The post-holder must have good interpersonal and communication skills to demonstrate a professional customer service approach to all staff and visitors.

  • The postholder must be physically fit to undertake the required level of Personal Safety Programme, Training, Fire Procedure duties and patrol duties.

  • Alarm Systems: There are four types of alarm that the post-holder must have knowledge of; the fire alarm, the internal intruder alarm, the external intruder alarm, and the “bomb” alert.

  • CCTV System: To use the system in a manner that meets both the stated purpose of the system and the requirements of the Data Protection legislation and good practice, the post-holder must understand the procedures set out for the use of the system and be able to put them into practice at any time.

  • The fire alarm will require the duty Security Officers to perform differing duties.

    Depending on site, the duties range from, managing the ingress and egress at site, reading the fire panel, investigating the occurrence, and informing the Fire Brigade of the location of the activated sensor when on duty.


If you are interested in this role or want further discussion, please contact Lewis O'Donnell on lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, we a have a £250 referral scheme in place.


  • Start: 16/06/2023
  • Duration: 12 Months
  • Rate: £14.96 - £17.34 per hour
  • Location: Liverpool, England
  • Type: Contract
  • Industry: Public_Sector
  • Recruiter: Service Care Solutions Ltd
  • Contact: Lewis O'Donnell
  • Tel: 01772 555530
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2024-01-03 15:28:24 -

  • View all Jobs from Service Care Solutions Ltd