Job Title: Facilities Assistant
Start Date: 30th October
Location: Staines, TW18
Contract Type: Temporary ongoing
Work Pattern: Tuesday, Wednesday and Frida8
Weekly Hours: 20 Hours per week (Monday 9:30 to 15:30, Tuesday - 9:30 to 16:00 and Friday - 8:30 to 17:00)

Job Purpose

Provide an excellent customer service to our customers and internal stakeholders through a comprehensive reception service.

Provide wider support through a range of business administration activities such as post functions and document management.

Essential criteria:

• To meet and greet visitors including customers who may be challenging and require additional support.


• To inform hosts promptly and ensure security procedures for signing in are followed.
  
  


• To deal with their queries where possible and escalate enquiries to an appropriate Manager where necessary.


• To be responsible for keeping the reception area and any interview/meeting rooms tidy and supplied with appropriate items, ensuring any literature on display is relevant and up to date.


• To respond to Facilities requests for work on the Facilities ServiceNow service desk.


• To be responsible for dealing with all internal and external post/packages.
  
  Opening, distributing and franking post ensuring that the franking machine is kept sufficiently in credit.
  
  Manage and promote use of DX as much as possible.


• invoicing queries in a timely fashion.


• To undertake thorough building checks and record/report findings around matters such as office cleanliness, adherence to our “flexible office working” policy, waste and recycling, health and safety breaches or repairs.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk