Job Title: Neighbourhood Officer
Type: Temp ongoing
Hours: 35
Location: Wembley
DBS Check: Basic

Purpose of the Role
I am representing a client based in Wembley, who are looking for someone to join the Housing Management team to deliver an effective neighbourhood management service to our tenants and leaseholders on our mixed tenure estates across London.

Main Responsibilities

• Estates inspections and home visits


• Dealing with ASB and working with agencies to resolve conflict/prevent ASB where possible.


• Ensure the housing management and environmental services provided to residents is of an excellent standard and conforms to relevant statutory requirements and best practice.


• Ensure changes are introduced and implemented effectively and efficiently in the area maximising opportunities for resident engagement and consultation, including voluntary sector groups and the wider community.


• Monitor budgets for which you are responsible within timescales and ensure expenditure is in accordance with budget, procedures and levels of delegated authority and audit requirements, acting when discrepancies occur.


• Negotiate services for estate management whilst ensuring all buildings maintenance is completed to a high standard, at all times including refurbishment and redevelopment, providing value for money.

Requirements

• Previous experience or knowledge of working in social housing.


• Knowledge of current relevant legislation and local policies and relevant training in a housing or social or customer care background.


• Knowledge of administration procedures connected with Housing and a in-depth understanding of Housing computerised software systems with ability in creating service charges.


• Knowledge of Social Housing best working practices and specialist knowledge and understanding of how to deal with anti-social behaviour.


• Experience of using a wide range of relevant IT packages.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to joel.hopwood@servicecare.org.uk