Service Care Solutions Ltd

HR Officer

Job title: HR Officer
Office Location: Catford, SE6 - 2/3 days a week office based and 2 days at home)
Contract type: Temporary ongoing
Working hours: Full time Monday - Friday
Start date: ASAP

About the role

In this generalist HR role, this post holder acts as the first point of contact for employee relations matters, supports the People Business Partners with projects and provides advice and support on day to day people related activity to all Business areas including recruitment, onboarding and general administration.

Main Responsibilities:

Employee Relations

  • Manage all aspects of absence activity for the Group inclusive of relevant reporting, long term support, case management, home visits, Occupational Health referrals and triggers under the Managing Absence policy including analysing data to proactively address absence

  • Key contact for external providers relating to absence management including Health & Safety in regards to return to work and workplace assessments and Occupational Health

  • Work closely with managers providing them with expert guidance, coaching and support on ER activity in order to ensure a consistent and fair approach

  • Undertake and support investigations as part of the disciplinary or grievance procedure as note taker and advisor

  • With the help of the People Business Partners, coordinate tribunal activity, compile necessary files and support when required

Generalist Support

  • Assist People Business Partners on people related projects to support the overall people strategy

  • Act as systems administrator on the HRM ensuring systems updates are completed regularly

  • Coordinate new starter and leavers processes (utilizing our online on-boarding experience) ensuring payroll team are advised accordingly

  • Tracking and administration of all maternity and paternity, ensuring payroll are advised accordingly

Person Specification

  • Understanding of the major HR disciplines, experience in supporting the delivery of core HR processes

  • Experience of supporting line managers with absence management, through to appropriate resolution

  • Excellent organisational skills with high attention to detail

  • Ability to work to tight timescales and under pressure.

  • Strong verbal and written communication skills with an ability to influence

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to

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