Service Care Solutions Ltd
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Firearms Enquiry Officer

Service Care Solutions are looking for a Firearms Enquiry Officers to work within the Devon & Cornwall Police on a 6-month contract.

Locations: Exeter/Dorset (Hybrid)

Job role/responsibilities:
To undertake enquiries to support the effective control of firearms and ammunition to ensure public safety and full compliance with legislation, Home Office directives and Force policy.

  • Conduct on-site visits to assess firearms and ammunition storage security and provide crime prevention advice.

  • Interview applicants, evaluating factors such as family circumstances, domestic harmony, and substance abuse to assess their suitability for a firearms certificate.

  • Make informed decisions on approving or rejecting certificate applications, addressing any concerns, and notifying relevant colleagues or agencies.

  • Manage appointment scheduling to accommodate applicant needs.

  • Verify and address changes in existing certificate holders' circumstances that may impact their suitability to hold a firearms certificate.

  • Build trust and gather information on illegal firearm use by establishing effective relationships with certificate holders.

  • Interview suspects involved in breaches of certificate conditions, prepare case files, and provide statements for potential prosecution.

  • Safely seize and transport firearms, when necessary, after conducting risk assessments.

  • Regularly check databases for police activities involving known firearms keepers and inform the appropriate departments.

  • Assess and mitigate risks related to firearms use in specific locations during certificate applications.

  • Provide specialized advice and guidance to colleagues and police officers.

  • Maintain and update record management systems.

  • Perform other duties assigned by line management.

Knowledge/Experience required:

  • Significant investigative experience over a sustained period

  • Experience in using Microsoft Office applications.

  • Computer literacy, with the ability to interrogate computer systems and draw information.

  • Working knowledge of firearms legislation and current working practices is desirable (willingness to be trained is essential).

  • Strong interpersonal and communication skills both verbally and written to internal and external stakeholders, including the public.

  • Ability to deal with complex and sensitive issues to abstract information and make evidence-based recommendations.

  • Proven experience of decision-making utilising a recognised decision-making model.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place.

  • Start: ASAP
  • Duration: 6 Months
  • Rate: £14.64 - £14.98 per hour
  • Location: Exeter, England
  • Type: Contract
  • Industry: Public_Sector
  • Recruiter: Service Care Solutions Ltd
  • Contact: Lewis O'Donnell
  • Tel: 01772 208 962
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2023-09-06 12:20:35 -

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