Service Care Solutions are looking for a Firearms Enquiry Officers to work within the Devon & Cornwall Police on a 6-month contract.

Locations: Exeter/Dorset (Hybrid)

Job role/responsibilities:
To undertake enquiries to support the effective control of firearms and ammunition to ensure public safety and full compliance with legislation, Home Office directives and Force policy.

• Conduct on-site visits to assess firearms and ammunition storage security and provide crime prevention advice.


• Interview applicants, evaluating factors such as family circumstances, domestic harmony, and substance abuse to assess their suitability for a firearms certificate.


• Make informed decisions on approving or rejecting certificate applications, addressing any concerns, and notifying relevant colleagues or agencies.


• Manage appointment scheduling to accommodate applicant needs.


• Verify and address changes in existing certificate holders' circumstances that may impact their suitability to hold a firearms certificate.


• Build trust and gather information on illegal firearm use by establishing effective relationships with certificate holders.


• Interview suspects involved in breaches of certificate conditions, prepare case files, and provide statements for potential prosecution.


• Safely seize and transport firearms, when necessary, after conducting risk assessments.


• Regularly check databases for police activities involving known firearms keepers and inform the appropriate departments.


• Assess and mitigate risks related to firearms use in specific locations during certificate applications.


• Provide specialized advice and guidance to colleagues and police officers.


• Maintain and update record management systems.


• Perform other duties assigned by line management.

Knowledge/Experience required:

• Significant investigative experience over a sustained period


• Experience in using Microsoft Office applications.


• Computer literacy, with the ability to interrogate computer systems and draw information.


• Working knowledge of firearms legislation and current working practices is desirable (willingness to be trained is essential).


• Strong interpersonal and communication skills both verbally and written to internal and external stakeholders, including the public.


• Ability to deal with complex and sensitive issues to abstract information and make evidence-based recommendations.


• Proven experience of decision-making utilising a recognised decision-making model.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place.