Service Care Solutions Ltd

Support worker

Medway Council are recruiting for a Suppport worker to join them

Salary £26,874 - £32,723


To assist in the management, development, and delivery of services to children and young people in accordance with safeguarding and caring regulations.

To lead shifts in the home, allocating tasks and areas of responsibility whilst on shift, ensuring records are completed and that there is a comprehensive handover.

To deputise in the absence of the registered manager or deputy.


Lead, manage and motivate staff, ensuring high quality professional supervision and performance development plans are completed which enhance individuals personal and professional development needs and contribute towards the outcomes delivered for children and young people.

To ensure that services are delivered to the required standards and in accordance with safeguarding and caring regulations.

Ensure records of incidents are completed promptly and accurately.

Contribute to the day to day care of the children and young people including providing personal, health, social and domestic care in accordance with their care plans.

Liaise with service users and families/carers, compiling records of actions and observations, to ensure needs are met through communication and building strong relationships.

Ensure all information relating to Children and Young People is accurate and up-to-date and that essential record keeping is completed by staff at the end of shift.

Maintain accurate records of progress towards the achievement of agreed goals for Children and Young People.

Administer and record the signing in and out of all medication and always ensure the safe storage of medication in line with the home's policy.

Contribute to the development of the service and assist with programme design, to ensure quality standards are achieved.

To act as a keyworker for children and young people , taking a lead on planning, outcomes and liaison for the child/young person as well as undertaking one to one activities.

To promote and actively maintain the health and wellbeing of each child or young person in accordance with the Council's policies and procedures.


To actively promote work life balance and flexible working in order to achieve high quality service delivery.

To actively promote the Council's Fair Access, Diversity and Inclusion Policy and observe the standard of conduct which prevents discrimination taking place.

To ensure full compliance with the Health and Safety at Work etc Act 1974, the Council's Health and Safety Policy and all locally agreed safe methods of work.

To fully understand and be aware of the commitment to Section 17 of the duty of Crime and Disorder Act 1998 to prevent crime and disorder.

At the discretion of the Head of Service, such other activities as may from time to time may be agreed consistent with the nature of the job described above.


The children and young people of Medway have said the following qualities are really important to them:

  • Be a good listener

  • Be non-judgemental

  • Be consistent and Stable

  • Be contactable

  • Understand me

  • Be honest

  • Be Focused

  • Be realistic

  • Be a good timekeeper

  • Be resourceful in your approach

Please email your CV to or call 01772 208964

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