Specialist Customer Service Advisor needed with Oxfordshire County Council

Start Date- ASAP

Location - Oxford

Duration - Initially 6 months

Hours per week - 37 hours per week

Salary - £14 ltd an hour

Description:

• This is an exciting opportunity to join the Adult Social Care Team


• The role is varied, dealing with enquiries from a range of channels and from residents across the county


• This role is hybrid working


• To be the first point of contact for people contacting Oxfordshire County Council with enquiries about Social Care via a variety of communication channels


• You will be responsible for dealing with the enquiries we receive effectively, with a warm and professional manner, and for creating a positive impression of the Council by using your knowledge

What is required?

• Relevant experience in a customer service environment


• Minimum requirement of 2 to 4 GCSES (or equivalent) at Grades A
  
  *-C (or equivalent) including Maths and English


• A keen interested in social and health care services

If you are interested please call Jemma Molloy on 01772 208964 or email me your CV - jemma.molloy@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;

• A specialist, dedicated Social Work consultant offering single point of contact


• Exceptional referral bonuses - £250 per referral placed in to work!


• An extensive & exclusive range of Social Work vacancies across the UK


• Nationwide provider Social Work staff to over 200 local authorities.


• Payroll service twice a week.


• Ltd and PAYE payment options available.


• Annual training budget of up to £250 and continued online CPD training.


• Excellent Annual Loyalty schemes / bonuses.


• DBS disclosures provided via fast track online services free of charge.