Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Specialist Customer Service Adviser

Specialist Customer Service Advisor needed with Oxfordshire County Council

Start Date- ASAP

Location - Oxford

Duration - Initially 6 months

Hours per week - 37 hours per week

Salary - £14 ltd an hour


  • This is an exciting opportunity to join the Adult Social Care Team

  • The role is varied, dealing with enquiries from a range of channels and from residents across the county

  • This role is hybrid working

  • To be the first point of contact for people contacting Oxfordshire County Council with enquiries about Social Care via a variety of communication channels

  • You will be responsible for dealing with the enquiries we receive effectively, with a warm and professional manner, and for creating a positive impression of the Council by using your knowledge

What is required?

  • Relevant experience in a customer service environment

  • Minimum requirement of 2 to 4 GCSES (or equivalent) at Grades A

    *-C (or equivalent) including Maths and English

  • A keen interested in social and health care services

If you are interested please call Jemma Molloy on 01772 208964 or email me your CV -

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;

  • A specialist, dedicated Social Work consultant offering single point of contact

  • Exceptional referral bonuses - £250 per referral placed in to work!

  • An extensive & exclusive range of Social Work vacancies across the UK

  • Nationwide provider Social Work staff to over 200 local authorities.

  • Payroll service twice a week.

  • Ltd and PAYE payment options available.

  • Annual training budget of up to £250 and continued online CPD training.

  • Excellent Annual Loyalty schemes / bonuses.

  • DBS disclosures provided via fast track online services free of charge.