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Service Quality Manager

An amazing new job opportunity has arisen for a dedicated Service Quality Manager to maintain the quality of care within the care homes in East Anglia.

You will be working for one of UK's leading health care providers


*To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin.


*Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care



This health care company provides trusted care in the comfort of an individual's home to allow them to stay living there independently.

They offer a concierge service, hourly care or live-in care

As the Service Quality Manager your key responsibilities include:

  • You will be responsible for ensuring and maintaining high-quality care services across our care home group

  • Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction

  • Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies

  • Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care

The following skills and experience would be preferred and beneficial for the role:

  • Proven experience in a similar role within the healthcare or care home industry

  • Sound knowledge of relevant regulatory requirements CQC

  • Strong leadership, communication, and interpersonal skills

  • Excellent problem-solving and decision-making abilities

  • Attention to detail and ability to manage multiple priorities effectively

  • Demonstrated commitment to resident-centred care and continuous improvement

The successful Service Quality Manager will receive an excellent salary up to £50,000 per annum.

This exciting position is a Full Time role for 40 hours a week working from 9am to 5pm.

In return for your hard work and commitment you will receive the following generous benefits:


*Monthly Car Allowance



  • 25 days annual leave plus bank holidays entitlement

  • Full DBS disclosure paid for

  • Blue Light Scheme

  • Uniform will be provided

  • Enhanced rates of pay for bank holidays

  • Comprehensive induction and training programme

  • Career development and progression

  • Wellbeing support

  • Contributory pension Scheme

  • Refer a friend scheme

  • Private medical cover

Reference ID: 6188

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV

  • Start: ASAP
  • Duration: Permanent
  • Rate: Up to £50000 per annum + Monthly Car Allowance
  • Location: Woodbridge, England
  • Type: Permanent
  • Industry: Other
  • Recruiter: Jupiter Recruitment
  • Contact: Mohammed Sakib
  • Email: to view click here
  • Posted: 2023-07-20 12:13:40 -

  • View all Jobs from Jupiter Recruitment