Service Care Solutions Ltd

Housing Support Worker

Job Title: Housing Support Worker
Location: Teeside, United Kingdom
Contract: 9-Month

As a Housing Support Worker, you will play a vital role in assisting individuals who are experiencing homelessness, struggling with drug misuse, and navigating the justice system.

Your dedication and commitment will help empower our clients to overcome challenges and work towards stable housing and improved well-being.

This position requires a valid driving license as you will be expected to travel within the Teeside region.


  • Conduct comprehensive assessments of individuals' needs, including homelessness, drug misuse, and justice system involvement.

  • Develop personalized support plans tailored to clients' specific circumstances and goals.

  • Assist clients in accessing suitable housing options, including temporary accommodations, supported housing, or independent tenancies.

  • Provide practical guidance on managing tenancy obligations, budgeting, and maintaining a clean and safe living environment.

  • Offer emotional support and actively listen to clients' concerns, addressing their mental health and well-being needs.

  • Collaborate with local authorities, outreach teams, and support services to ensure clients receive appropriate interventions and access to necessary resources.

  • Advocate for clients' rights and represent their interests when dealing with housing providers, probation services, and relevant agencies.

  • Facilitate access to drug misuse support services, treatment programs, and harm reduction initiatives.

  • Support clients in navigating the justice system, including attending court hearings, probation appointments, and ensuring compliance with legal requirements.

  • Maintain accurate and up-to-date documentation, including progress notes and case files.

Qualifications and Requirements:

  • Previous experience working in a similar role, supporting individuals experiencing homelessness, drug misuse, or involvement with the justice system, is highly desirable.

  • A valid driving license and access to a vehicle is essential for this role.

  • Strong knowledge of homelessness, drug misuse, and the justice system, including relevant legislation, policies, and resources.

  • Excellent interpersonal and communication skills to establish rapport with clients and work effectively within a multi-disciplinary team.

  • Empathy, compassion, and a non-judgmental approach when working with individuals facing complex challenges.

  • Ability to work autonomously, prioritize tasks, and manage a diverse caseload.

  • Willingness to travel within the Teeside region to meet with clients and attend meetings.

  • Flexibility to adapt to changing circumstances and work collaboratively with external agencies and service providers.

  • To apply for the position of Housing Support Worker, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role.

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