Service Care Solutions Ltd

Debt Recovery Officer

Debt Recovery Officer
Location: Oxfordshire
Contract: Temporary (12 months initial)
Rate: £17-18 per hour umbrella - 37hr week
Start Date: ASAP

*Hybrid Working


Job Description
Service Care Finance are currently recruiting on behalf of a Local Authority in Oxfordshire for Debt Recovery Officers to join their team on an interim basis.
Main Responsibilities:

  • Review ASC debts outstanding and client case files, use relevant and available information to determine what appropriate action needs to be taken, whilst ensuring team procedures and timescales are met and accurate records of actions are maintained

  • Liaise and negotiate with ASC clients, their relatives, or representatives to ensure payment of arrears, both in writing and by telephone as appropriate

  • Maintain accurate client records/details on the ASC debtor & billing systems, keeping full records of communications with internal and external clients ensuring that electronic and manual storage systems are used effectively and efficiently and with due regard to traceability, security and confidentiality

Ideal Candidate

  • GCSE English and Mathematics A-C or Equivalent

  • Experience of Debt Recovery preferably in Local Authority

  • Experience of collecting payments, liaising with customers and maintain accurate records

  • Great communication skills with the ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

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