Service Care Solutions Ltd
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Business Change Manager - Police

Service Care Solutions are recruiting for a Business Change Manager to work for a Police force in London.

Please see below for more information.

Candidates must already hold LIVE SECURITY CLEARANCE at time of application.

Pay: £575 per day

Job Purpose
The purpose of this role is to provide support to the Business Change Leads to manage and develop the national Change Network, by providing change management support, training, guidance and assurance in order to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits

Key Responsibilities
The role will involve full/part-time forward deployment to assist in business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams.

The role will also be expected to contribute to development and maintenance of the Business Change ‘Centre of Excellence'
The key responsibilities of the BCM are:
, Support the Business Change Leads in the day-to-day management and implementation of the business change frameworks and toolkits, ensuring change interventions are identified and addressed to help realise benefits across the national CT Network.
, Support the Business Change Lead to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are ‘business change owners') across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively.
, Ensure rigorous, objective business change documents (e.g.

change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are undertaken, recommending or developing interventions to mitigate any negative implications and ensuring positive impacts are identified and realised.
, Develop business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives.
, Effectively capture, utilise and share insight and views from a diverse range of change stakeholders to ensure better delivery and embedding.
, Consider and include in delivery approaches and mitigation planning, the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead.

, Use information to judge business change to support effective decision-making.
, Ability to provide effective challenge to support delivery of business change management.
, Ability to support people with limited knowledge of effective business change management.
, Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment.

Essential Experience
, Experience of facilitating groups, balancing conflicting opinions, resolving disputes and building consensus as necessary.
, Experience of listening and understanding to the needs and experiences of customers and using these to develop solutions or interventions to improve performance and achieve organisational outcomes.

, Essential:
o APMG Change Management: Practitioner
, Desirable:
o Managing Successful Programmes: Foundation
o Prosci
o Certificate in Business Analysis: Foundation