Sterling Cross Trading LLP

1st Line IT Support Administrator

1st Line IT Support Administrator

Manston, Ramsgate

Hours: 40 hours per week, Monday to Friday 8 am - 5 pm with some weekend work required

Our client, a distributor for a well known global brand, is seeking a skilled 1st Line IT Support Administrator to join their esteemed local and global IT team.

This is a fantastic opportunity to become part of a family company that has been the fore runner in their field for a century and is now celebrating their 100-year milestone.

By joining this dynamic team, you will play a crucial role in supporting the organisation's day-to-day operations and growth.


  • Providing one-site and remote first-line support
  • Installing and configuring IT equipment such
  • Installing software and managing user creation and management
  • Managing local Active Directory and Azure/Microsoft 365
  • Managing telephone systems and basic firewall
  • Creating and managing documentation and working with external support companies
  • Undertaking project work as required


  • Minimum of 3 years of experience in a similar role
  • Strong desktop and server management skills
  • Experience in Microsoft 365 management and network management
  • Proficient in Excel
  • Excellent communication skills and ability to work as part of a team
  • Positive and enthusiastic attitude with attention to detail and strong organizational skills
  • Ability to multi-task, prioritize issues and requests, and manage their own time and workload
  • Desire to learn new skills

Additional Skills (not required):

  • Microsoft certification(s)
  • Advanced Excel skills

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.

If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.

Do not hesitate to contact us about this or any other roles.

Westin Par values diversity and promotes equality.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency

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