Service Care Solutions Ltd

Senior Helpdesk Engineer

Service Care Solutions are looking for a Senior Helpdesk Engineer to work in London for a Government Entity.

You are expected provide Client support in a corporate environment on both physical and virtual basis.

Your roles and responsibilities are;

, , Remote Access - Direct Access, Always-on-VPN
, , Client OS image and driver package creation, update and distribution using SCCM/MDT
, , Monitor, report status and resolve issues in client patching for Windows and 3rd party software.

, , Device management and asset tracking (Absolute, MEM (Intune)
, , End point encryption (TPM, Bitlocker)
, , Monitor and repair client agents SCCM and AV (SCEP)
, , VDI, RDSH - Build and maintain, inc.

Brokers and profile management (FSLogix)
, , Client Application packaging & distribution
, , APP-v and Remote app software packaging and maintenance
, , Automated Software deployment
, , Management and administration of Active Directory and AD policies
, , Public pc's management and maintenance (e.g.

, , Thin-client management (10Zig/Dell WYSE)
, , PowerShell scripting skills

If you are interested in this role please contact Chris Wheeler on 01772208962 or email

Alternatively if you have any friends or colleagues that might be interested we have a £250 referral available for anyone referred that is successful securing a role.

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