Service Care Solutions Ltd

Senior Helpdesk Engineer

Service Care Solutions are looking for a Senior Helpdesk Engineer to work in London for a Government Entity.

You are expected provide Client support in a corporate environment on both physical and virtual basis.



Your roles and responsibilities are;

, , Remote Access - Direct Access, Always-on-VPN
, , Client OS image and driver package creation, update and distribution using SCCM/MDT
, , Monitor, report status and resolve issues in client patching for Windows and 3rd party software.


, , Device management and asset tracking (Absolute, MEM (Intune)
, , End point encryption (TPM, Bitlocker)
, , Monitor and repair client agents SCCM and AV (SCEP)
, , VDI, RDSH - Build and maintain, inc.

Brokers and profile management (FSLogix)
, , Client Application packaging & distribution
, , APP-v and Remote app software packaging and maintenance
, , Automated Software deployment
, , Management and administration of Active Directory and AD policies
, , Public pc's management and maintenance (e.g.

libraries)
, , Thin-client management (10Zig/Dell WYSE)
, , PowerShell scripting skills

If you are interested in this role please contact Chris Wheeler on 01772208962 or email chris.wheeler@servicecare.org.uk.

Alternatively if you have any friends or colleagues that might be interested we have a £250 referral available for anyone referred that is successful securing a role.




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