Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Customer Service Officer

Customer Service Officer needed with Gloucestershire County Council

Start Date- ASAP

Contract End date- Initially 3 months

Location - Gloucester

Hours per week - 37 hours per week

Salary - £12.47 ltd an hour


  • Multiple opportunities available

  • To be the first point of contact service for GIS Healthcare

  • Provide accurate updates, information and guidance on services

  • Respond to customer request for information or a service

  • Create and accurately maintain all electronic records ensuring compliance with GDPR for GIS and partner services and agencies

  • Engage with difficult or upset customers, handling complaints in a professional and courteous manner

  • You may be required to support other staff within GIS such as Administration

What is required?

  • GCSE Level A-C in English and Maths

  • Clerical or administration experience

  • Good organisational and communication skills

  • Diploma in customer services or appropriate qualification or Modern Apprenticeship in customer services or equivalent qualification at Level 3

If you are interested please call Jemma Molloy on 01772 208964 or email me your CV -

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;

  • A specialist, dedicated Social Work consultant offering single point of contact

  • Exceptional referral bonuses - £250 per referral placed in to work!

  • An extensive & exclusive range of Social Work vacancies across the UK

  • Nationwide provider Social Work staff to over 200 local authorities.

  • Payroll service twice a week.

  • Ltd and PAYE payment options available.

  • Annual training budget of up to £250 and continued online CPD training.

  • Excellent Annual Loyalty schemes / bonuses.

  • DBS disclosures provided via fast track online services free of charge.