Service Care Solutions Ltd
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NHS Admin

Service Care Solutions are currently recruiting for a Band 3 NHS Administrator to work within the Lincolnshire area on a 3 month temporary contract.

37.5 hours per week

£10.28 PAYE paid weekly via an umbrella company.

Main Duties

  • Work as a member of the NHS Lincolnshire Clinical Commissioning Group (CCG) Referral Facilitation Service (RFS) based within the Elective Activity Co-ordination Hub (EACH)

  • Work as a member of the CCG Elective Activity Co-ordination Hub Team

  • Work within a team to deliver an electronic patient triage and appointment booking service

  • To carry out checks on the referral database to ensure that all outcomes and information is completed.

  • Contribute to team meetings and work positively with the Team Lead to ensure that performance standards are met and improved where necessary

  • Handle confidential, complex and sensitive patient's clinical information on a daily basis.

  • Deliver high levels of customer service

  • Providing any other administrative support required

  • Accurately input data into databases and spreadsheets so that up to date and accurate information is available - ensuring appropriate codes are used as relevant.

  • To carry out administrative and clerical duties including photocopying, posting, typing correspondence, progress chasing and other administrative duties as required

Skills Required

  • NVQ3 or equivalent.

    GCSE Grade A-C in English and Math or equivalent

  • Experience of working in a customer service environment/ dealing with the public especially over the telephone.

  • Sound level of computer literacy & experience in the use of databases, word-processing, spreadsheets, and email.

  • Data input - both textual and numerical

  • Desirable to have experience of working within the same or similar environment (referral management centre, GP surgery, Hospital etc.)

  • Desirable to have experience of NHS processes and systems related to patient referrals (eRS for example)

Benefit of Service Care Solutions

  • Excellent pay rates

  • Exceptional referral bonuses

  • Approved supplier to over 400 organizations nationwide

  • Nationwide provider to over 40 different NHS trust & private organisations

  • Subsidised training/ FREE mandatory training

  • Dedicated and experienced one-to-one consultant support

  • DBS checks provided via online services free of charge

  • Frequent notifications for upcoming opportunities via text and email

If this role sounds of interest to you please send your CV over to or call on 01772 208953.
Full job spec on request