Service Care Solutions are currently recruiting for a Band 3 NHS Administrator to work within the Lincolnshire area on a 3 month temporary contract.

Hours
37.5 hours per week
(Mon-Fri)

Rates
£10.28 PAYE paid weekly via an umbrella company.

Main Duties

• Work as a member of the NHS Lincolnshire Clinical Commissioning Group (CCG) Referral Facilitation Service (RFS) based within the Elective Activity Co-ordination Hub (EACH)


• Work as a member of the CCG Elective Activity Co-ordination Hub Team


• Work within a team to deliver an electronic patient triage and appointment booking service


• To carry out checks on the referral database to ensure that all outcomes and information is completed.
  
  


• Contribute to team meetings and work positively with the Team Lead to ensure that performance standards are met and improved where necessary


• Handle confidential, complex and sensitive patient's clinical information on a daily basis.


• Deliver high levels of customer service


• Providing any other administrative support required


• Accurately input data into databases and spreadsheets so that up to date and accurate information is available - ensuring appropriate codes are used as relevant.


• To carry out administrative and clerical duties including photocopying, posting, typing correspondence, progress chasing and other administrative duties as required

Skills Required

• NVQ3 or equivalent.
  
  GCSE Grade A-C in English and Math or equivalent


• Experience of working in a customer service environment/ dealing with the public especially over the telephone.
  
  


• Sound level of computer literacy & experience in the use of databases, word-processing, spreadsheets, and email.


• Data input - both textual and numerical


• Desirable to have experience of working within the same or similar environment (referral management centre, GP surgery, Hospital etc.)


• Desirable to have experience of NHS processes and systems related to patient referrals (eRS for example)

Benefit of Service Care Solutions

• Excellent pay rates


• Exceptional referral bonuses


• Approved supplier to over 400 organizations nationwide


• Nationwide provider to over 40 different NHS trust & private organisations


• Subsidised training/ FREE mandatory training


• Dedicated and experienced one-to-one consultant support


• DBS checks provided via online services free of charge


• Frequent notifications for upcoming opportunities via text and email

If this role sounds of interest to you please send your CV over to harry.greenhalgh@servicecare.org.uk or call on 01772 208953.
Full job spec on request