Complex Needs Support Worker
Watford
Charity - Homelessness Service
Salary £30,621
37.5 hours - Monday to Friday
Permanent

A large national charity are recruiting for a Complex Needs Support Worker in Watford to support a caseload of service users with complex needs, working towards independent living.

The Service
This Complex Needs Support Worker role is based in a 40-bed accommodation project in Watford, providing supported housing to residents in two separate projects under one roof.

Half of the building is designated for WBC's Temporary Accommodation and the other half is for the Afghan Relocation project.

The Role
The focus of this Complex Needs Support Worker is to work with a caseload of 10 residents across both projects, delivering support in an individualized and person-centric manner, utilizing a multi-agency approach and working towards shared goals with residents to help them achieve realistic and achievable short, medium, and long-term goals.
This will include the following tasks and responsibilities:

• Provide day to day support to a caseload of residents with complex and coexisting needs


• Ensure each resident has a clear programme of support in place to help them achieve the independent living skills required


• Develop and maintain operational links with key partners and stakeholders keeping them fully informed of the pathways and support needs of the residents.


• Ensuring individual views, aspirations and needs are the core element to all support planning / key working sessions


• Assessing and supporting referrals & residents to recognise their support needs and goals


• Helping to identify underlying causes of challenging behaviours and other mental health needs


• Provide advocacy and mediation on behalf of the resident where appropriate,


• Follow up any safeguarding related issues, ensuring they are dealt with effectively including appropriate referrals to safeguarding boards


• Act as a positive role model and mentor supporting residents to identify and address their support needs


• Prompt, encourage, motivate & empower residents to engage with all aspects of their support plans to achieve the appropriate move-on plan


• Undertake referral assessments to determine the suitability of accommodation and levels of support needs.


• Complete all appropriated documentation in relation to incoming residents,


• Monitor and control rent accounts working proactively to reduce arrears.


• Carry out regular room / premises checks to ensure compliance with health & safety requirements and in a good state of repair


• Work closely with all partner agencies to ensure a coordinated multiagency response to all substance use issues

The Candidate
To be considered for this Complex Needs Support Worker role you will have an understanding of complex needs and therapeutic approaches to support the residents in addressing their needs and inform change, as well as good knowledge of housing support and tenancy sustainment.
As you will be working with vulnerable service users, a DBS on the Update Service will be beneficial to your application.

The Package
This is a full time Complex Needs Support Worker role, working Monday to Friday and will include occasional weekend hours.

Shifts below include a 30-minute lunch break; Week 1 Early shift - 8am - 4pm and Week 2 Late shift - 1pm - 9pm.
This role offers a salary of £30,621 Per Annum, as well as attractive benefits including a health cash plan that contributes to the dentist, optician and complementary medicine treatments; life cover; and a pension scheme, as well as free Gym use.

Referral Bonus
If this Complex Needs Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Complex Needs Support Worker role, please send your CV lee .

mc millan @ service care .

org .

uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Complex Needs Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.