Service Care Solutions Ltd

User Trainer Bath

Hi all I'm currently recruiting for a User trainer for IT systems in the NHS.

Please apply for more details.

Hours - 37.5
Location - Bath
Rate - £16.92 - £20.81 PAYE (Paid Weekly by an umbrella company)

, To provide training to clinicians and non-clinicians (in patient facing roles) in Trusts by educating and delivering training on the CCS to groups and one-on-one sessions
, To be a champion and super user of the tool, being seen as a source of advice and knowledge on the use and application of the CCS tool, contributing to project groups and forums and developing Trust-specific solutions as an SME
, To be responsible for the effective delivery of training by analysing and scoping issues, undertaking training needs
assessments, identifying user and business requirements, and

thus adapting the training offering and approach tailored to user- specific requirements
, To work with trusts against their delivery plans and to meet their implementation targets
, To support adoption of the tool by guiding users through the change process - from initial awareness and desire to use the tool, to providing the knowledge and skills to use the tool, to reinforcing the active use of the tool after implementation
, To monitor performance and regularly report upwards against plans, targets and priorities, escalating actions, risks and issues where appropriate
, To maintain an overall understanding of the strategic direction of training within the organisation and other relevant priorities
, To operate independently and autonomously, following the agreed workplan for your individual Trust(s), while working within a recognised national team structure where you contribute and feed in input to positively influence the direction of the programme

There is an expectation to be on site, nationwide, 3 days a week at least.

There is capacity to work remotely for the remaining days, but any candidate must be self-reliant, self motivating and able to mange and maximise their working timetable.


Skills Required
, Experience working in adult learning (Preferred)
, Evidence of working within professional multi-disciplinary team (Essential).
, Experience of training users in a digital system or data platform, especially in a healthcare or public sector environment (Preferred).
, Experience managing and engaging with stakeholders of various seniorities (Essential)
, Good understanding of digital systems and data platforms (Essential).
, Excellent interpersonal and communication skills which can be tailored depending on audience (Essential).
, Knowledge of training techniques and delivery approaches (Preferred).
, Proven ability to effectively problem-solve (Essential).
, Experience scoping training requirements and conducting training needs assessments (Preferred)
, Experience of working within a change management/training setting.

(Essential)
, Understanding of IG, Confidentiality and Data protection.

(Essential)
, Experience at trust level within the NHS.

(Essential)

Benefits of Service Care Solutions

, 250 training allowance
, Excellent pay rates
, Exceptional referral bonuses
, Specialist's Non-Medical Non Clinical consultants offering single point of contact
, Frequent notifications for upcoming opportunities via text and email
, Nationwide provider of staff to cover over 40 different NHS trust and private organisations
, DBS disclosures provided via fast track online services free of charge.
If this role sounds of interest contact matt.clarke@servicecare.org.uk or 01772208953.




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