Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Community Engagement Manager

Job Title: Community Engagement Manager
Type: Temp 3 months on going
Hours: 36, hybrid working available
Location: Lewisham, SE6 4RU
DBS: Basic

Purpose of the Role
I am representing a client based in Lewisham, who are looking for someone to lead on engaging and empowering communities, facilitating stakeholder relationships, delivering socio- economic projects, managing social value in procurement and monitoring the outcomes, lead communications with the Communications team and manage events throughout the life of the Building for Lewisham programme.

You will need to be a strong team player, who is good at developing relationships with consultants and possess strong written communication skills.

Main Responsibilities

  • Lead and manage the team, ensuring an inclusive, effective customer focused service

  • Take a lead role in building and maintaining relationships with stakeholders and community groups

  • Ensure inclusive stakeholder strategies for each development site including community mapping exercises are conducted and reviewed regularly

  • Ensure action plans to address key issues arising from engagement and consultation are developed and reviewed regularly, identifying key work streams and resource requirements and demographic information to ensure it addresses the diverse range of needs of the local area and impact on residents can be assessed

  • Ensure projects, events, and activities evidence good value for money, are auditable and expenditure is within budget and Equalities Analysis Assessments are carried out

  • Work with the Head of New Initiatives to deliver the procurement appointments of Independent Tenant and Leaseholder Advisors and Consultation companies to deliver statutory Planning consultation and manage the monitoring of these appointments

  • Ensure the design and delivery of the statutory Section 105 consultation where required is complaint

  • Identify new sources funding and manage the submission of bids

  • Design and deliver a youth engagement strategy and monitor outcomes, liaising with the Young Mayor and other stakeholders

  • Keep abreast of legislative changes and good practice within the sector, attending training as necessary and ensure the team is knowledgeable of tools and techniques for effective consultation and engagement and complaint

  • Comply with Lewisham Homes policies, including contractual standing orders, financial regulations and all HR policies and procedures in particular Health and Safety and Equality and Diversity


  • Educated to degree level or equivalent

  • Experience of GDPR policies and procedures with consultation and engagement

  • Experience in the fields of housing, regeneration, and community engagement

  • Experience of delivering procurement projects

  • Experience in communicating with residents and councillors

  • Experience of engaging hard-to-reach members of the community

  • Experience of managing and motivating staff

  • Stakeholder management experience

  • Experience of attracting new funding, managing budgets and contracts

  • Knowledge of formal resident engagement and informal activities

  • Knowledge and experience of the Social Value Act and regulatory requirements that relate to consultation and use of personal information

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to