Service Care Solutions Ltd
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Resourcing Administrator

Service Care Solutions are looking for a Resourcing Assistant to work within the Dorset Police on a 4-Month contract.

Location: Exeter

Job roles/responsibilities:
To work as a member of a team in providing a customer-focused, efficient, and effective service to Dorset Police and Devon and Cornwall Police.

The role performs the administration activity across the resourcing function.

To deliver effective recruitment and selection, to meet the requirements of the workforce plan for all staff groups including police officers, police staff including apprenticeships, specials, and volunteers.



  • Providing an excellent internal and external customer service by acting as a first point of service contact for the resourcing activity.

  • Offer comprehensive guidance in relation to HR policies, processes, procedures, entitlements or referring the calls to an appropriately qualified individual.

  • Maintaining up-to-date electronic and paper-based personnel records across a variety of systems.

  • Provision of Agresso ‘data extract' relating to resourcing management information.


Knowledge/Experience:



  • Good communication and interpersonal skills with an understanding and ability to deliver a quality, customer-focused service.

  • Ability to work as a member of a team to ensure excellent service provision levels are met and also the ability to work pro-actively and under own initiative and as part of a team to ensure that service deadlines are met or queries are resolved within required timescales.

  • Good IT Skills, including Microsoft Word, Excel and Outlook and the ability to quickly gain a good understanding of bespoke IS systems, specifically Agresso and other Alliance systems.

  • Good organisational skills and the ability to prioritise a range of related duties, under pressure, to meet strict deadlines/targets.

  • Problem solving and decision-making skills with the ability to consider options for flexibility when providing a customer-focused service.

  • Ability to pay particular attention to detail and accuracy, with a methodical approach to service delivery.

  • Good numerical skills with the ability to undertake detailed calculations in relation to annual leave entitlements etc.


If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place.