Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

IT Business Analyst

Job title - IT Business Analyst
Location - Portishead, Bristol
Contract - Fixed Term - 12 months
Hours - Full time 37 hours per week
Start Date - ASAP
Salary - £45,000 to £50,000 per annum

The Role Summary
A new opportunity has open for IT Business Analyst to manage system development projects in accordance with company standards and assist the business and IT department in raising project performance by recommending and implementing good practices

Your key duties within the role will include:

  • Analysing and identify business needs and requirements

  • Obtaining knowledge of business system solutions to identify business needs and requirements

  • Modelling business processes and identifying opportunities for process improvements.

  • Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts to the project manager

  • Strengthen business processes and support the delivery of efficiencies and the streamlining of business processes

  • Understanding data flows between applications and database knowledge to propose new solutions

  • Developing user-stories for customer facing processes and back-office processes

  • Map out and documenting current business systems architecture

  • Map out and documenting data requirements and data flows between applications (including system interfaces)

  • Work closely and support Project Managers to deliver projects and develop solutions

  • Work with internal stakeholder to investigate and analyse their business processes and use of systems

  • Working closely with IT Team to build Business System knowledge :

  • Supporting the Business Improvement Manager with the delivery of Business Process Reviews


  • You will have 2+ years' experience in Power BI/Tableau/Qlik or similar, with Project Management Software experience and knowledge of Business Intelligence principles and report design best practice.

  • You will have the ability to communicate with both technical and non-technical stakeholders and be able to develop relationships across the business.

  • You will be able to disseminate a high level of information and have the ability to keep up with emerging technologies.

  • Solid understanding of housing management processes and ability to balance customer needs with business goals in developing solutions.

  • Full project life cycle from inception to post implementation support.

    Strategic development and influencing skills.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to