Service Care Solutions Ltd
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Business Analyst

Service Care Solutions are recruiting for a Business Analyst for the London Fire Brigade.

Please see below for more information or to apply please contact Lewis on 01772 208962.

Job: Business Analyst
Location: London 2 days a week Hybrid the rest
Pay: £358.41 per day DoE
Contract: 3 months +


Working with project managers for learning development and workforce to;


Understand high level requirements for integrated approach to workforce mapping and skills distribution

Assess potential for current system updates to meet user requirements

Develop improvement plan supported by findings.

The following skills and experience are likely to be most relevant:
Identifying user groups within an HR context.
Develop user stories through various methodologies including workshops and desktop analysis
Analyse the data and develop user journeys
Establish existing and future state journeys
Identify where technology can support user journeys and how existing systems can be used
Establish gaps in performance and define user requirements.
Develop the user stories into acceptance criteria for testing
Role details
- Understanding of user experience by running focus groups
- Document findings in reporting
- What user journeys will look like
- Understand what user experiences look like from users


Understanding of user's journey
- Learning consultancy exp (Desirable)
- Experience in organisational models
- HR and Learning experience (Desirable)
- Experience in BA in people environment

  • Start: ASAP
  • Duration: 3 Months+
  • Rate: £350 - £478.51 per day
  • Location: London, England
  • Type: Contract
  • Industry: Human_Resources
  • Recruiter: Service Care Solutions Ltd
  • Contact: Lewis Ashcroft
  • Tel: 01772 555530
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2022-11-21 13:50:19 -

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