Service Care Solutions Ltd

Assistant Anti-Social Behaviour Officer

Job Title: Assistant Anti-Social Behaviour Officer
Type: Temp on going
Hours: 37
Location: Cambridge CB2 1BY
DBS: Enhanced

Purpose of the Job
I am representing a client based in Cambridge, who are looking for someone to promote and progress the Council's response to dealing with ASB in the city.

You will be acting in accordance with the Council's policy and procedures to be the lead officer in resolving individual cases of ASB.

You will be expected to respond to enquiries and reported complaints of ASB and serious neighbour nuisance and co-ordinate any investigations of the same.

Additionally, you will action agreed solutions working in partnership with key agencies, including progressing and taking appropriate enforcement action against perpetrators where appropriate.

Main Responsibilities

  • To ensure that the Senior Community Safety Officer is kept regularly appraised of all the ASB cases allocated to you as lead officer.

  • To ensure that reported cases of ASB are followed up in consultation with key agencies and that progress is reported to the Streetlife Working Group and/or PSG.

  • To conduct interviews with members of the public in their homes or in other locations.

    These will be done in liaison with the Police, City Homes, and City RSLs and/or other key agencies as part of the evidence gathering process.

  • To prepare and maintain detailed records and case files for use in legal proceedings or other action.

  • To liaise with the Council's lawyers on cases and agree and expedite any actions.

  • To ensure that the terms of the ASB County Protocol and Information Sharing Protocol are met.

  • To make requests to agencies over the disclosure of information in preparation for legal proceedings, such disclosures to be made in accordance with the County Information Sharing Protocol.

  • To prepare prosecution files and, where necessary, to present cases in Court and/or give evidence in Court.


  • Social Housing experience or any other related experience.

  • Experience of carrying out investigations relating to anti-social behaviour.

  • Knowledge of associated legislation (e.g., Housing/Police Reform act 2002 etc.)

  • Experience of attending court hearings.

  • Specific knowledge of Anti-Social Behaviour policy and procedures.

  • Good understanding of the current Government legislation surrounding Anti-Social Behaviour.

  • Degree level or equivalent education.

  • Ability to handle difficult situations on an individual and group level.

  • On occasions, attendance at meetings outside normal office hours.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Joel at Service Care Solutions on 01772 208 966 or send an E-Mail to

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