Service Care Solutions Ltd

Administrator

Service Care Construction are currently recruiting on behalf of a Waste Treatment Company who require an Administrator to join their team on a Temporary Contract.

Previous experience within a similar role is essential.



The role responsibilities will involve



  • To answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce.com

  • To build strong relationships with both external and internal customers

  • To ensure prompt resolution of complaints with a strong focus on customer retention

  • To assist credit control with outstanding debts by way of query resolution

  • Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.com

  • To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation

  • To undertake any other such duties as may reasonably be required within the Service Centre

  • To undertake any training and development as required

  • To support the Administration Coordinator in ad hoc projects

  • Dealing with visitors - organising meetings and rooms, refreshments etc

  • General admin tasks such as Stationery ordering



Skills and Qualifications



  • Numerate and PC literate with good telephone manner and interpersonal skills

  • Ability to work on own initiative in high pressure environment

  • Attention to detail



This is a fantastic opportunity to secure sociable, full time hours Monday to Friday.

You will be working a standard 40-hour week with an immediate start available.



Desirable
Experience of Google Suite




Please contact Prakash on 01772 208967 for more information on this role or email your CV to prakash.patel@servicecare.org.uk




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