Service Care Solutions Ltd
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Scheme Officer - SW16

One of the largest housing associations in the UK is recruiting for a Scheme Officer to deliver an effective building & facilities management service across their older people's Sheltered Housing Scheme in Norbury, SW16.



The Role
The focus of this Scheme Officer role is to provide an intensive housing management service, within a supported housing setting, taking the lead on responding to resident queries and managing any reported cases of ASB, damage to property, breach of lease/ tenancy
This will include the following tasks and responsibilities:



  • Ensuring the wellbeing of service users, carrying out welfare calls and being their point of contact for any concerns

  • Ensure that all service contracts operate effectively, monitoring on a regular basis.

  • Responsible for reporting all communal repairs.

    Maintain a supply of light bulbs for communal areas.

  • Ensure that Residents do not leave furniture, etc.

    deposited in corridors or stairways ensuring all fire escape routes are free from obstructions.

  • Act as contact for all communal repairs and holding communal keys for contractors' access as and when required.

  • Oversee the activity of any contractors carrying out work on site

  • Carry out regular building inspections, identifying elements of maintenance required, report repairs and implement works

  • Maintaining a high standard of cleanliness, safety and security

  • Carry out required health and safety functions including fire alarm testing, emergency lighting testing and complete all fire testing logs.




The Candidate
To be considered for this Scheme Officer role you will require experience of housing management and maintain an approachable demeanour.


Due to the nature of clients you will be working with in this role, you will require an enhanced DBS.

The Package
This is a full time Scheme Officer vacancy, working 37 hours per week, 09:00 to 17:00 Monday to Friday.

The contract is for an initial 3 month period, but does have potential to be extended or made permanent, as it is covering the recruitment process for a permanent member of staff.



Referral Bonus
If this Scheme Officer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.


If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.



How to Apply
If you are interested in this Scheme Officer role, please send your CV lee .

mc millan @ service care .

org .

uk or call me on 01772 208 966 discuss the vacancy in more detail.


Also, if this Bank Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.


  • Start: ASAP
  • Duration: 3 months
  • Rate: £12.36 - £16.25 per hour
  • Location: Thornton Heath, England
  • Type: Contract
  • Industry: Property
  • Recruiter: Service Care Solutions Ltd
  • Contact: Lee McMillan
  • Tel: 01772 208966
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2022-11-07 15:57:39 -

  • View all Jobs from Service Care Solutions Ltd