Service Care Solutions Ltd

Support Worker

JOB TITLE: Support Worker
WEEKLY HOURS: 18.5 Hours
WORK PATTERN: Mon - Fri (9am-17.30)
SALARY: £12090
We have a fantastic opportunity for someone to join us in the position of Support Worker in Arlington Camden.

This service provides floating support within the community visiting customers properties across London.

Providing support to former rough sleepers focusing on tenancy sustainment, employment, training supporting their development to progress onto independent accommodation.


  • Working as part of a team working to support individuals (with low-medium support needs) to maintain their tenancy, avoid eviction and improve long-term positive outcomes.

    Carrying out support planning and risk assessments for customers with low-medium support needs.

  • Supporting the customer with property viewings; sign-up to the OHG tenancy and to sustain the tenancy.

    Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.

  • Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policies including on the MPS IT system.

  • Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.


  • Experience of working with people in a support setting, Knowledge of policies & procedures, including Safeguarding, Health & Safety, Customer Care.

  • Demonstrable experience of working with vulnerable Homelessness and Prevention.

  • Ability to use IT systems to gather, store and produce reports and process information.

  • Ability to communicate effectively in writing including the preparation of letters reports & file notes.

Also, will be required to go through an enhanced DBS check.
Mon - Fri

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