Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Senior Care and Support Assistant


JOB TITLE: Senior Care and Support Assistant
LOCATION: Colchester
CONTRACT TYPE: Perm
WEEKLY HOURS: 35 Hours
WORK PATTERN: Rota Basis (Working 5 days)
SALARY: £19,838
JOB SUMMARY:
We are recruiting for Senior Care and Support Assistants to join in the Colchester area, which have a CQC rating of “outstanding”.

You will be helping customers in the local community with their home care needs, encouraging independence and supporting them to thrive with care tailored to their own specific needs.

Offering Full Training for this role.

Providing care and support to people on a short-term basis to prevent them going hospital or to support them when they have been discharged from hospital.

RESPONSIBILTIES:



  • You will be responsible for supervising a small care team ensuring quality and compliance.

    You will be meeting customers, carrying out assessments, developing care plans, scheduling visits for clients and providing practical support.

  • Having conversations with the customers to make a service that does make a difference in their lives, record the support provided and your interactions with the customers at each visit.

  • Work with the customers, family members, friends and other professionals as and when appropriate to ensure that the goals are being met and they are happy with the support you will provide.

  • Participate in the amazing training programme to ensure that we all provide safe, effective and caring services to the customers.



EXPERIENCE:



  • The ability to work proactively as part of a team coupled with a ‘can do', positive attitude, an excellent approach to customer service - in writing, face to face or on the telephone and able to demonstrate a commitment to exceed customer expectations.

  • Ability to advocate effectively on behalf of customers, a good understanding of the needs of customers in supported accommodation, supported living and other social care settings.

  • Able to demonstrate basic IT awareness including Microsoft Word and Outlook.

  • Passionate about meeting a person's needs in a way that they want to be met.



Also, will be required to go through an enhanced DBS check.
Full, Clean UK License and Access to Vehicle

Rota Basis
Perm
Full Time