Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.

Resident Involvement lead

Job Title: Resident Involvement lead
Start date: ASAP
Duration: Ongoing temporary
Hours: Can be Full Time or Part Time (18 - 36 hours)
Location: Sittingbourne , ME9

Implement the Resident Involvement Strategy, encouraging and enabling residents to influence services and improve the business.

Lead the recruitment of a diverse range of residents into resident involvement, co-creation and scrutiny opportunities.

Develop resident involvement skills, for both residents and colleagues.

To maximise the number of residents involved and the impact they make.

Responsibilities -

  • Work closely with the resident scrutiny, resident involvement and co-creation teams - and other departments - to identify opportunities for resident involvement by mapping forthcoming vacancies and new opportunities

  • In collaboration with colleagues, determine the number and range of residents needed for particular projects, panels and groups, to build a forward plan of recruitment needs

  • Work with colleagues to ensure the recruitment needs for each resident involvement role - such as skills, experience and time commitment - are identified and agreed

  • Design a recruitment plan which ensures organisation is recruiting to resident involvement opportunities in a timely way, to ensure we have the right residents, with right skills at the right time

Key skills needed:
· Experience of leading and planning successful recruitment activities for staff and/or volunteering roles
· Experience of working with residents, customers or other service users
· Experience of facilitating meetings, events and focus groups

  • Experience of designing and delivering training sessions and an understanding of learning styles

  • Experience of setting targets and monitoring outputs

  • Excellent communication skills

  • Excellent organisational skills

  • Good standard of literacy and numeracy

  • IT skills, including Microsoft Office products

  • Persuading and negotiating skills

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to