Service Care Solutions Ltd

Scheme Coordinator

Job Title: Scheme Coordinator
Location: London, Bethnal Green E3
Contract Type: Permanent
Work Pattern: 35 hours per week
Salary : £26,099

A new opportunity has become available for an enthusiastic Scheme Coordinator to support with the effective delivery and compliant housing service.

You will be a customer focused individual with the ability to develop and maintain relationships with both internal and external stakeholders.

Main tasks and duties -

  • Completing home visits to ensure that residents are able to understand and manage their tenancy and comply with their tenancy conditions; Monitoring and logging voids

  • Promoting activities and liaising with relevant agencies.

  • You will assist residents to access support, give advice and guidance to facilitate moves to alternative accommodation.

  • Deal with nuisance issues and low level Anti-Social Behavior.

  • Assist residents to claim housing benefits and other welfare benefits.

  • You will consult with residents on scheme-based decisions and facilitate regular tenant involvement group (TIG) meetings.

  • You will be responsible for Health and Safety including monitoring visitors, testing the telecare alarm system and fire safety equipment, as well as reporting any repairs.

Essential Criteria:

  • Relevant experience of housing services for older people.

  • Experience in Enhanced Housing Management.

  • Delivery of services in a culturally diverse community and excellent customer services to older people.

  • Up to date and relevant knowledge of Older people's services, safeguarding, Housing and relevant legislation e.g., welfare benefits, care and support.

    and how these affect the services provided.

Benefits package:

  • Annual Leave: 28 days, plus Bank Holidays

  • Subsidised Gym Membership

  • Simply Health - help towards the costs of dentist, optician and private medical appointments

  • Employee Assistance Programme - including free legal, financial and counselling advice

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to

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