Service Care Solutions Ltd

Clerical Officer - Police

Service care solutions are recruiting for a Clerical Officer on a full time, long term contract in Liverpool.

Please see below for more information and if you would like to apply please contact Lewis on 01772 208962


Key Responsibilities



  • Provide an administrative support service for the Prosecutions Unit to maximise the efficiency and effectiveness of a centralised Prosecutions Unit

  • Assist with the administrative duties within the unit in order to ensure that the priorities are addressed within appropriate timescales and to required standards, to ensure effective service delivery.

  • Undertake all duties relating to incoming and outgoing communications, ensuring an effective service is provided.

  • Use force systems to create and produce documents and digital media to support prosecutions.

  • Deal with telephone enquiries from both internal and external sources and deal with day-to-day correspondence as appropriate.

    Undertake data inputting into relevant force systems to enable effective exchange of information with Criminal Justice partners.

  • Maintain and track systems to ensure appropriate information is retained or destroyed in accordance with force policy and legal requirements.

  • Undertake all responsibilities relating to information management, data quality, information sharing, intelligence and information security in accordance with the NPCC Guidance on the Management of Police

  • Information in order to achieve compliance with the Statutory Code of Practice.



Knowledge and Experience:



  • Good knowledge of relevant police and criminal justice procedures and the Criminal Justice system to administer the duties of the role effectively.

  • Knowledge and experience of using Niche within Criminal Justice framework.

  • Proficient keyboard skills with a good knowledge of relevant Force IT systems e.g.

    Xhibit, PNC (not exhaustive) to deliver a quality service to customers internally and externally.

  • Good communication skills to ensure accurate information is issued and obtained from all customers/agencies/partners.

  • The ability to prioritise and organise workloads to ensure timescales are met.

  • Post holder will need to demonstrate adaptability within a constantly evolving Criminal Justice system.

  • Clear and demonstrable professional and ethical standards which enable the postholder to promote a positive image of the team and Merseyside Police.


If you wish to apply please contact Lewis Ashcroft on 01772208962


  • Start: ASAP
  • Duration: 6 Months +
  • Rate: £9.85 - £10.85 per hour
  • Location: Liverpool, England
  • Type: Contract
  • Industry: Secreterial
  • Recruiter: Service Care Solutions Ltd
  • Contact: Lewis Ashcroft
  • Tel: 01772 555530
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2022-08-30 23:40:02 -

  • View all Jobs from Service Care Solutions Ltd


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