Service Care Solutions Ltd

Housing Officer



Job title - Housing Officer
Location - London, Harrow HA1
Contract - Temp on going
Hours - Full time 35 hours
Start Date - ASAP

The Role Summary
A new opportunity has opened for a Housing Officers to provide a comprehensive housing management service to all tenants and lessees across the borough.

Housing Officers manage social housing stock and other assets to a consistently high standard of service delivery across a number of service areas.

Your key duties within the role will include:
Housing Officers work as part of a multi-disciplinary team delivering an efficient, high quality, reliable, cost effective and customer-focused housing management service to tenants and leaseholders.


Generic team - providing a housing management service on a patch basis across a number of service areas
Rent team - prevention work including debt and welfare benefits advice, enforcement action and property recovery.

Ensuring compliance with relevant Key performance indicators.


Anti-Social Behaviour team - case management including prevention initiatives, mediation and enforcement action to include Injunctions, ASBO's and ABC's

Requirements:



  • An understanding of the service delivery, Government Policy, Legislative frameworks and key issues, including equalities issues, relevant to the management of Housing Tenancies

  • Knowledge of basic repairs and maintenance issues in relation to homes and estates.

  • Awareness of the needs of minority groups and of issues that may provide a barrier to meeting needs

  • Experience of providing housing services

  • Experience of providing and developing services in partnership with other organisations

  • Experience of working in a pressured customer focussed environment

  • Experience of working in a diverse environment




If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to lewis.hodson@servicecare.org.uk




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