Family Liaison Manager

A fantastic new job opportunity has arisen for a committed Family Liaison Manager to work well within a Business Development team.

This post is a Trust-wide role that will optimise sales of rooms to private fee paying residents to ensure revenue and occupancy targets are met

You will be required to commute into London to support multiple sites.

This is one of the most respected care charities in the UK


*To be considered for this position you must hold a relevant sales and/or marketing qualification



As the Family Liaison Manager your key responsibilities include:

  • Generate and convert sales leads to meet occupancy and revenue targets

  • You will work with Homes to maintain records of all enquiries and track prospective customers from initial enquiry to final decision, creating a range of lead generation programme

  • You will be integral in supporting our prospective candidates, building trust and positive relationships with prospective customers

  • With the support of the Home Manager you will initiate, organise and run events that promote the services

  • You will be an ambassador of the company, actively promoting the service and the trust by clear, respectful and helpful communication with all potential customers

The following skills and experience would be preferred and beneficial for the role:

  • You will be a consultative sales professional with substantial experience of customer relationship building

  • Experience of effective partnership working

  • You will have full knowledge and understanding of the referral and assessment process and sales monitoring system

  • Able to show a can do attitude always

The successful Family Liaison Manager will receive an excellent salary of £40,000 per annum.

This exciting position is a Full Time role working through Day Shifts.

In return for your hard work and commitment you will receive the following generous benefits:



  • 33 days annual leave including bank holidays

  • Generous company pension scheme

  • Life assurance

  • Lifestyle benefits

Reference ID: 5652

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV

Share Job