Facilities assistant

Service care construction are recruiting for a permanent facilities assistant for facilities management company based in the Westminster area.

We require 2 years' experience in face to face facilities management for this role, the duties include:

• Maintain a visible presence with building users and providing a high quality service and customer experience.


• Co-coordinate and collation of management information as required by the workplace lead.


• To work with service line managers, handling all requests from clients and customers.


• First point of contact for facilities management activities.


• Conduct weekly floor audits within the building and log any jobs with the helpdesk.


• Interface between tenants, client and our services.


• Be a “go to” person for Tenants, and client interface

Personal skills

• Self-disciplined and able to work on own initiative.


• Experience in using CAFM systems.


• Flexible and adaptable approach.


• Always remains calm, patient and polite when receiving customer feedback.


• Computer literacy, competent in Microsoft office, word, excel, PowerPoint and outlook.


• Be helpful and go out of your way to help guests, employees and the public.


• Exceptional customer service skills are essential for this role.

If you are interested in this fantastic opportunity, please send your CV to Ross.cargill@servicecare.org.uk or call Ross on 01772 208967.