Service Care Solutions Ltd

Team Administrator

Hi all I'm currently recruiting for a Band 4 Administrator in a healthcare setting apply for more details.



Rate - £13 - £14.50
Hours - 37.5
Location - Fulham
The post holder will provide a friendly, efficient, customer focused admin & clerical service to the IAPT service, supporting the achievement of local and wider Trust objectives.

To deliver and maintain an administrative procedure that enhances the collection and recording of patient information.

Providing a professional service to staff, contractors, visitors, service users, relatives and carers ensuring they are appropriately assisted whether via face to face, telephone or other method.

o To develop and maintain a good working relationship with all staff and those from external organisations to improve efficiency and the flow of information relating to patients' contact with the service
o To communicate effectively and diplomatically when dealing with queries whether by face to face contact, phone, fax, email or letter and ensuring accurate messages are forwarded to the appropriate people with minimum delay.
o To ensure in a sensitive manner that the people communicated with have understood the information, especially in situations where there may be communication or comprehension difficulties for cultural, language, physical, mental or other reason.
o To ensure any verbal complaints are dealt with diplomatically and professionally ensuring that the line manager is informed.
o To deal with incoming and outgoing post ensuring that relevant letters, correspondence, memos, notes and reports are directed to the appropriate clinician, team member or departments within agreed timescales.
o To arrange meetings and assist with locally held training events or workshops e.g.

room bookings, hospitality, IT equipment.
o To maintain a diary for visitors, contractors and other personnel and inform staff members involved as appropriate.
o To provide a full range of admin support to the team: e.g.

sorting and dealing with correspondence, filing, photocopying, audio and copy typing, archiving, referral tracking, message taking etc.


o To manage electronic clinic diaries for all clinical staff
o To assist the line manager in the management and smooth running of the electronic patient management database.



Benefits of Service Care Solutions



  • 250 training allowance

  • Excellent pay rates

  • Exceptional referral bonuses

  • Specialist's Non-Medical Non Clinical consultants offering single point of contact

  • Frequent notifications for upcoming opportunities via text and email

  • Nationwide provider of staff to cover over 40 different NHS trust and private organisations

  • DBS disclosures provided via fast track online services free of charge.



If this role sounds of interest contact matt.clarke@servicecare.org.uk or 01772208953.




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