Service Care Solutions Ltd

Support Worker

JOB TITLE: Support Worker
WEEKLY HOURS: 37.5 Hours
WORK PATTERN: Shift Pattern (7am-3pm or 2pm-10pm)

The delivery of individual, positive outcome focused support packages to clients of supported schemes.

Ensuring that the support service promotes empowerment and independence.

To be part of a staff team that is committed to ‘best practice' in the social housing field.

Work proactively with clients to achieving their personalised support outcomes.


  • Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.

  • Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let

  • Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.

  • Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions.

  • Ensuring that opportunities for education, training and employment opportunities are integral to the support service.

    The aim being to enable clients to develop the life skills to live as independently as possible.


  • Experience of working with people in a support setting.

  • Demonstrable experience of working with a range of external bodies to achieve successful joint outcomes.

  • Knowledge of policies & procedures, including Safeguarding, Health & Safety, Customer Care.

  • Trusts in their own judgement, makes decisions confidently and with hindsight are correct.

Also, will be required to go through an enhanced DBS check.

Mon- Fri (9am-5pm)

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