Service Care Solutions Ltd

Accommodation Support Worker

JOB TITLE: Accommodation Support Worker
LOCATION: Manchester
WORK PATTERN: Mon - Fri (9.00am-17.00pm)
This role provides housing related support for resident and work with customers and agencies to provide longer term housing solutions and ensure that residents receive appropriate support.

The role holder will act as point of contact for customers of the homelessness service, providing effective and accurate information and advice.

The role holder will work as part of a team and contribute to the achievement of the services objectives, providing high quality temporary accommodation for people who are homeless or at risk of being homeless.


  • Carry out prompt assessments of customers referred to the project for accommodation and provide a safe and supported environment for homeless people accepted into the service.

    Actively promote integration of the accommodation and its residents into local and wider community.

  • Supply high quality housing related support, advice, and advocacy to all to all temporary accommodation residents to assist; support agencies; education, employment, resettlement options and training.

  • Ensure the effective upkeep and smooth running of the temporary accommodation resource, including property repairs, licensing agreements, health and safety requirements and rent collections.

  • Supply a comprehensive building management service including preparation of flats for let; organising programmed and responsive repairs and maintenance; supervision of building services staff; management and ordering of furnishings and household equipment.


  • Ability to communicate clearly and effectively taking account of individual need including consideration of accessibility issues.

  • Ability to use and accurately maintain effective administration systems in a rapidly changing environment.

  • Demonstrate excellent judgement skills under competing priorities and pressure.

  • Ability to react to immediate problems of a highly complex nature with associated risk factors and deliver pragmatic solutions sometimes under extreme pressure.

Also, will be required to go through an enhanced DBS check.

Mon-Fri (9.00am-17.00pm)

Share Job