Service Care Solutions Ltd

Housing Officer


JOB TITLE: Housing Officer
LOCATION: Swindon
CONTRACT TYPE: Temp
WEEKLY HOURS: 25 Hours
WORK PATTERN: 8am - 5pm

JOB SUMMARY:
To provide an effective and flexible tenancy and estate management service to the residents.

To build and sustain resilience among our residents and communities, thereby safeguarding our residents, homes, and communities.


RESPONSABILTIES:



  • Provide a high-quality tenancy service providing advice and support to manage tenancies including arrears advice, successions, mutual exchange, joint to sole / sole to joint applications & all related issues.

  • Dealing quickly and decisively with all forms of tenancy breaches, working with residents to address the matter, agreeing action plans, and where required taking legal action to enforce the tenancy.

  • Effective management of all nuisances, harassment, domestic abuse, hate crime or other cases were required.

    Liaise with legal advisors as required ensuring speedy resolution of issues using appropriate remedies.

  • Proactively highlighting and investigating cases of tenancy fraud, to ensure our properties are being occupied by the residents.

    Taking action to address any issues promptly.



EXPERIENCE:



  • Dealing quickly and decisively with all forms of tenancy breaches.

  • Shown realistic ways to improve efficiency and effectiveness in your role.

  • Ability to understand account information and check for accuracy.

  • Time management skills.




Also, will be required to go through an enhanced DBS check.


8.30am-5pm
Temp
Full-Time




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