Service Care Solutions Ltd
This job has been posted for more than 30 working days and has expired.


Job title - Administrator
Location - County Durham, SR7
Contract - Temp ongoing
Hours - Full time 37 hours per week (mix of home working and work from the office)
Start Date - ASAP

The Role Summary
A opportunity has opened for a new member to join our clients customer insight team at a local housing association you will be providing high quality, comprehensive administrative support through the team.

Your key duties within the role will include:

  • To undertake general administrative and clerical duties, such as data input using service specific IT systems, collating and checking information/statistics, dealing with routine correspondence, filing, typing, sending out forms, answering telephones, inbox management, photocopying, and booking in meetings.

  • Co-ordination of responses from other services to deal effectively with MPs

  • General competencies around using IT systems, some basic excel capability, organisation skills are key to support the rest of the team to deliver to timescales and respond effectively to customers


  • Experience of working within social housing or a strong administrative background.

  • Complaint handling and investigation

  • Be able to work independently and as part of a team.

  • Ability to use information technology to a high level of competence.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to