Service Care Solutions Ltd

Housing Team Leader

We are working with a Housing Association based in Bethnal Green.

We are recruiting for Housing Team Leader for 3 months with a possibility of temp 2 perm.

The ideal candidate is expected to cover the following:

· Cover own patch of approximately 250 properties
· Have solid and demonstrable experience of arrears management up to and including taking/presenting arrears cases to court.

· Demonstrable knowledge of service notices (NOSP, NTQs, Section 21 notices).

· Must demonstrate that they know the pre- court protocol in detail (a pre-requisite in progressing any case to court) as well as the equalities act (a pre requisite when dealing with vulnerable tenants and serving Sec 21 notices)
· Will manage a team of 2 housing officers and 2 enhanced housing management officers (provide support as well as housing function to residents Hackney schemes).

· Does not need to have a background in supported housing but must understand SP issues and be prepared to work with clients from homeless background.

· Demonstrable knowledge of housing IT systems (we use Pyramid but must have transferable skills ie Northgate etc).

· Have knowledge of voids processes.

· Essential- must have excellent communication skills both verbal and written .

Will be required to present information to management on various KPIs.

If your interested in this post then please forward your CV to or call Adam on 01772 208966.

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