Service Care Solutions Ltd
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Nottingham NHS Secretary

Hi all I'm recruting for an NHS administrator in the Nottingham area!


Pay rate - £10.20-£11.82


Hours- 37.5 Monday to Friday


Location: Nottingham


To undertake clinical administrative and secretarial work as required by the ward medical and clinical team.


Providing cover and support, working as a team, within the MHSOP ward secretariat and to provide specific cover for the in-patient ward.


To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate.


To maintain an accurate appointments schedule and manage the time of the Consultant Psychiatrist and Ward Manager.


To type and compose letters, memoranda and other documentation as required.


To source and précis information as required.


Using Microsoft Excel produce reports, graphs and charts as requested.


To convene and attend regular ward meetings as required, producing agendas and accurate minutes, making all necessary arrangements, including the collation of papers and agenda items.


To ensure medical records are filed in line with IG procedures.


To deal with enquiries/visitors.


To deal with service user enquiries.


To organise events .i.e.

away days.


To liaise and deal with all external agencies, service users and carers.


Undertake office duties , including faxing, photocopying, dealing with incoming / outgoing mail.

Dealing with all telephone calls and associated duties in an efficient and timely manner.


To undertake any other duties that would be a reasonable expectation of the role.


Support the Ward Manager with staff related tasks, such as sickness and annual leave recording.


Under the direction of the nurse in charge, to assist with the necessary clerical arrangements involved in the admission and discharge of patients, including the organisation of admission packs for the admitting nurse and requesting of medical notes by liaising with healthcare records.


Maintaining efficient filing systems for patient's records and documentation, carrying out regular checks on the correct filing of all information.


To support trained staff to ensure that data is recorded onto the patient information system (RIO) in line with data quality and timeliness requirements, as indicated by the Trust.


To be the Local Smartcard Administrator for the ward for staff Smartcards and be responsible for ensuring returned E-discharge summaries are actioned accordingly.


Updating information boards as directed by the nurse in charge.


Managing, inputting and copying off duties, bank staff details to ensure adequate staffing records are maintained.


Assisting with inter-professional communication, including the faxing and posting of information where required.


Making up of staff induction packs and student welcome packs.


Arranging transport for patients as and when required.


Arranging translation services for patients.


Monitor and maintaining adequate stock of all stationary items.


To ensure that adequate stocks of all supplies and commodities are maintained (except drugs) requesting additional stocks through the appropriate systems in the absence of the Care Environment Coordinator.


Helping the Ward Manager to maintain staff files in an orderly manner.


Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability.

If this sounds like you, and if you want to discuss the role further then please contact Matt at Service Care Solutions Ltd on 01772 208953, or alternatively send an updated CV to Matt.Clarke@servicecare.org.uk