Service Care Solutions Ltd
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Housing Team Coordinator

Housing Team Coordinator Salary: £29000


per annum 40 hours per week


We are seeking a Housing Team Coordinator to join our professional yet friendly team based in Bethnal Green, East London.

The Housing Team Coordinator is key in coordinating all activities of the housing team whilst holding a caseload.

In this role, you will be assisting the Housing Services Manager lead a team of 4 housing officers manage approximately 600 properties.

As part of your role, you will also be expected to manage a patch of between 150-200 properties.

You will oversee key housing management services including lettings, tenancy management, arrears management (including former arrears), estate inspections and ASB.

You will also work in a daily partnership with our property services team to ensure a smooth and efficient void management process.

You and your team of Housing Officers will be expected to represent PRHA in court and external meetings, be a key point of liaison for our residents and community stakeholders The successful candidate will have previous housing management, arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience, knowledge of relevant housing legislation and experience of dealing with difficult conversations.

Excellent customer service skills, communication and time management and planning skills.

Problem-solving skills and negotiation/influencing skills are also key for this post.

Please find attached the job description detailing the key accountabilities and the essential/desirable knowledge, skills, abilities and experience for this role.

What we offer PRHA was awarded the Investors in People Gold standard for the second time in 2019.

This award reflects staff feedback on their development and training opportunities, how they are valued by PRHA and the support provided to them in fulfilling their roles.

We are in the top 3% of housing associations in achieving this award.

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.


If your interested then pease forward your CV to adam.benouaich@serviceacre.org.uk or call Adam on 01772 208966.