Service Care Solutions Ltd
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Programme Manager - Police

Service Care Solutions are currently recruiting for an experienced IT Programme Manager to work on a long-term, full-time contract with a local Police Force in South-West London.

Job purpose:

The Programme Manager will work closely with other Programme Manager(s), the Head of Portfolio Management Office, Senior Responsible Owners (SROs) and Project Executives, Programme Directors (for significant change programmes) and other CTPHQ Unit Heads, e.g.

Head of Strategy and Head of Finance.

The Programme Manager will be, as is normal practice, responsible for establishing an appropriately scaled and costed delivery team.

In time of high demand for change, the Programme Manager may work with and acquiring other external contractors, contingent labour and consultancy services to support work demands.

In their role as Programme Manager a dedicated Programme Management Office, as well as other enabling support such as benefits and change managers from the PfMO, may also support them.


, Excellent managerial and leadership skills.
, Strong situational awareness, able to tailor style and approach to a variety of situations, and comfortable of working with a degree of ambiguity or uncertainty.
, Ability to self-task based on strategic direction, ensuring the delivery of the given scope of work of their programme(s), on time and to budget in accordance with the programme plan.
, Strong negotiating and influencing skills at a senior level, geared to deliver outcomes.
, Strong communication skills, both verbal and written, and stakeholder engagement skills including experience in developing briefings for senior management.
, Ability to communicate with staff at all levels across the organisation, at both the strategic and tactical level.
, Strong business acumen and situational awareness.

Essentials Experience

, Previous experience of working in (local) government, a security agency or policing is essential.
, Experience of working in and delivering collaborative/joint programmes into multiple business units / businesses, with hybrid team construct.
, Experience in managing a business change driven programme, often enabled by technology, and successfully delivering service improvements (effectiveness) and/or cost reduction (efficiencies).
, Operating within a project / programme delivery environment with personal responsibility for delivering against a defined plan, including tranche, release and phase management.
, Experience in establishing an effective governance model, defining and implementing impactful stakeholder management strategies and supporting communications plans.
, Experience of actively and effectively managing risks, issues, dependencies and assumptions - and applying strong change control - at a programme level.
, Experience in supplier and contract management, in a change programme context, including, but not limited, to defining requirements, supplier selection / vfm, contract management planning - definition and application, supplier performance management and closure.
, Knowledge and experience in applying programme and project management approaches such as MSP, PRINCE2 or Agile, specifically the processes and techniques involved in planning, forecasting, managing and controlling large areas of work.
, Experience in business case development and assessment, planning and the application of good practice processes, and subsequent business case delivery, including benefits realisation management.

Please be advised, candidates must hold valid SC Clearance in order to be considered.

If you wish to apply, please call Martin Cookson on 01772 208962