Job Title: Compliance Business Support Case Manager
Salary: £14.24 P/H LTD Umbrella
Hours: 37
Type: Temporary Ongoing
Location: Taunton, TA1
Start Date: ASAP
Work Pattern: Hybrid | 2 Days in Office | 3 Days WFH | 09:00am - 17:30pm

Join our client's dynamic Communities Directorate as a Compliance Business Support Case Manager and Technical Administrator, where you will play a crucial role in upholding their housing property management's legal, safety, and compliance standards.

Your responsibilities will include validating and registering fire and water risk assessments, monitoring compliance activities, and engaging with customers on housing compliance health and safety issues.

Your work will ensure the safety and wellbeing of their communities and enhance the client's reputation through diligent compliance practices.



Key Duties and Responsibilities:

• Manage contracts, liaise with customers, and maintain up-to-date compliance certifications across various systems.


• Handle technical and legal administration, process financial reconciliations, and prepare KPIs for compliance projects.


• Formulate and maintain compliance records and KPIs, ensuring adherence to safety-critical deadlines.


• Oversee compliance systems, resolve data issues, and develop tools to enhance team knowledge.
  
  Advise on process improvements and ensure efficient data processing.


• Engage directly with residents to address compliance concerns, providing timely advice and support.


• Manage small-scale contracts, addressing and resolving contractor issues effectively.

Requirements

• Previous Administration/Business Support experience.


• Systems management and technical programming proficiency [Desirable]


• Good understanding of Health & Safety requirements.
  
  [Desirable]


• Understand the principles of data protection.


• Strong commitment to customer service, excellent communication skills.


• High level of accuracy and attention to detail.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk