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Witness Care Officer
Job Title: Witness Care Officer
Job Family: Business Support
Overall Purpose of the Role:
Conduct the day-to-day delivery of Victim and Witness Care in accordance with the principles of The Victims Code of Practice (VCOP), acting as the point of contact for the Crown Prosecution Service, the Police, and other Criminal Justice Agencies from charge to conclusion.
Collaborate with a team to enhance witness satisfaction and reduce the number of ineffective Trials.
Key Accountability Areas:
Dimensions:
- Gather, verify, and assess information to ensure compliance with the victim code of practice.
- Adapt rapidly to upcoming developments in technology and working practices within Criminal Justice.
- Address issues with a strong work ethic and uphold professional standards, including persuading emotional witnesses to attend court at short notice.
- Liaise effectively with various stakeholders to ensure expeditious case progression.
Characteristics of the Role:
- Expertise: Good standard of education, effective communication skills, ability to work independently, proficiency in MS Office, problem-solving skills, resilience, previous customer service experience, knowledge/experience of the Criminal Justice System, and willingness to learn relevant initiatives and protocols.
If you'd like anymore information or to apply please contact Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk or call 01772 208962
- Rate: £14.84 - £19.21 per hour
- Location: Berkshire, England
- Type: Contract
- Industry: Public_Sector
- Recruiter: Service Care Solutions Ltd
- Contact: Lewis Ashcroft
- Tel: 01772 555530
- Fax: 01772 471473
- Email: to view click here
- Posted: 2024-03-11 13:09:11 -
- View all Jobs from Service Care Solutions Ltd
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